Refund Policy

REFUND POLICY

Champions FA Cup

1. Purpose of the Policy
This Refund Policy sets out the terms and conditions applicable to all soccer player registrations and event bookings administered by the Champions FA Cup, including leagues, tournaments, and camps.
This policy applies to schools, clubs, and academies participating in any Champions FA Cup–sanctioned competition or event.

2. Policy Overview
All registration and booking fees are generally non-refundable once payment has been made, due to the financial, logistical, and administrative commitments incurred upon confirmation of registration.
Where a refund is approved, it shall be limited to fifty percent (50%) of the registration or event fee, subject to the conditions set out in this policy.
No refunds whatsoever will be processed within twenty (20) days leading up to the event start date, regardless of reason.

3. Eligibility for Refunds
Refund requests will only be considered if all of the following conditions are met:
• The team or participant has not attended any training sessions, matches, camps, or related activities;
• The refund request is submitted more than twenty (20) days before the scheduled event start date; and
• The request is submitted by the authorised administrator of the registering school, club, or academy.
Once participation has occurred, services are deemed rendered and no refund will be granted.
Requests received within twenty (20) days of the event will be automatically declined.

4. Refund Amount and Deductions
Where a refund is approved:
• Only 50% (fifty percent) of the original registration or booking fee will be refunded;
• The remaining 50% is retained to cover administrative, logistical, and operational costs already incurred.
The following fees are strictly non-refundable and are excluded from any refund calculation:
• Affiliate, league, or membership fees (e.g. R500);
• Payment processing or transaction fees;
• Compliance, screening, or background verification fees, where applicable.
The Champions FA Cup reserves the right to deduct a reasonable administrative processing fee from the refundable portion.

5. Refund Request Procedure
All refund requests must:
• Be submitted in writing via email to the official Champions FA Cup contact address;
• Clearly state the reason for the request and include any supporting documentation where required; and
• Be submitted outside of the 20-day no-refund window.
Verbal requests, informal communications, or third-party submissions will not be accepted.

6. Processing Timelines
• Refund requests will be acknowledged within seven (7) days of receipt;
• Approved refunds will be processed within two to four (2–4) weeks;
• Refunds will be paid via EFT (bank transfer) only.
The registering school, club, or academy is responsible for providing correct banking details.

7. Event Bookings and Deposits
For all tournaments, camps, and Champions FA Cup events:
• Deposits are non-refundable;
• No refunds will be granted within 20 days of the event start date;
• No refunds will be issued once participation has commenced.

8. Contact Information and Appeals
All refund correspondence must be sent to:
Email: info@sevenleague.co.za
Refund decisions are final. Appeals will only be considered in extraordinary circumstances, such as verified medical emergencies, and must be supported by appropriate documentation.
All refund matters are managed by the designated Champions FA Cup administrator or refund officer.